Cancellation Policy

Rental Agreement: Rental Period: The rental period begins at the agreed start time and ends at the agreed end time. Additional charges may apply for extending the rental period beyond the agreed time. Booking Confirmation: Your booking is confirmed only after you have made the required payment and received a confirmation from us. We reserve the right to cancel or reschedule a booking if unforeseen circumstances arise, in which case a full refund will be provided. Equipment Use: Our photo booth and audio guest and related equipment shall be used solely for its intended purpose and in accordance with our instructions. Any damage caused due to misuse, neglect, or intentional actions will be the responsibility of the customer and may incur additional charges. Payment and Cancellation Payment: The rental fee and any applicable taxes are due in full at the time of booking, unless otherwise agreed upon in writing. Cancellation by Customer: In the event of cancellation, the following refund policy applies: • If the cancellation is made 14 days or more prior to the rental date, a full refund less the deposit will be provided. • If the cancellation is made within 14 days of the rental date, a partial refund may be provided at our discretion. Cancellation by Company: We reserve the right to cancel a booking due to unforeseen circumstances or if we believe the event may breach our policies or local laws. In such cases, a full refund will be provided. Liability and Indemnity Customer Responsibility: The customer is responsible for the conduct of all event participants using the photo booth. Any damage to the photo booth or other equipment caused by event participants will be the customer's responsibility and may result in additional charges. Liability: We shall not be held liable for any loss, damage, injury, or claims arising out of or related to the use of our services, equipment, or props. This includes but is not limited to any direct, indirect, incidental, or consequential damages. Indemnity: The customer agrees to indemnify, defend, and hold harmless milestone event, its employees, and agents from any claims, demands, damages, costs, and expenses arising from the customer's use of our services. Intellectual Property Photo Rights: The customer retains all rights to the photos taken during the rental period. However, we reserve the right to use these photos for promotional purposes, including but not limited to our webs

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